Shipping policy

Effective July 20, 2026.

MYGORP Supply is operated by MYGORP LLC. We ship orders only within the contiguous 48 United States. We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO addresses, or destinations outside the United States.

Delivery Options and Estimates

The available delivery options and applicable charges are displayed at checkout before payment:

  • Standard delivery: estimated to arrive within 3–5 business days after payment is received.
  • Expedited delivery: estimated to arrive within 2–3 business days after payment is received.

Business days are Monday through Friday and exclude holidays. Orders placed on a weekend or holiday begin processing on the next business day.

Delivery dates are estimates, not guarantees. Product availability, order size, address verification, carrier operations, severe weather, emergencies, and other circumstances outside our reasonable control may affect processing or delivery. If a material delay or fulfillment problem becomes known to us, we will make reasonable efforts to contact you.

Fulfillment and Carriers

We may use third-party fulfillment providers and national or regional shipping carriers. The carrier is selected based on the products ordered, service level, package characteristics, and destination.

Tracking information will be provided when it becomes available from the carrier or fulfillment provider. If you do not receive tracking information or need help locating it, contact us.

Shipping Charges

Shipping charges are calculated and displayed at checkout before the order is placed. Charges may vary based on the products ordered, package size and weight, delivery address, and selected delivery speed.

We do not add undisclosed shipping or handling charges after checkout. We do not currently offer free shipping.

Delivery Addresses and P.O. Boxes

Customers are responsible for providing a complete and accurate delivery address at checkout. We accept P.O. box addresses when delivery is supported by the available carrier and service. Expedited delivery or certain carrier services may not be available to a P.O. box.

If we cannot fulfill an order to the address provided, we will contact you to request a valid alternative address or cancel the affected order for a full refund.

If an order is returned because the address supplied at checkout was incorrect, incomplete, or undeliverable, we will contact you about reshipment or refund options. The customer may be responsible for the additional shipping cost if reshipment is requested. Any refund will be determined under our Return and Refund Policy.

Product Availability

We do not intentionally accept backorders or preorders. Although we make reasonable efforts to keep inventory accurate, an item may occasionally become unavailable after an order is submitted.

If this occurs, we will contact you. You may cancel the unavailable item or cancel the entire order for a full refund. We will not substitute a different product without your express approval. Refunds for unavailable or canceled products will be issued to the original payment method within three business days.

Lost Packages

If tracking shows a package was lost before delivery, contact us. Once the carrier or fulfillment provider confirms the loss, we will provide a replacement or full refund.

Packages Marked Delivered but Not Located

If tracking shows that a package was delivered but you cannot locate it, first check:

  • The delivery location and any secure delivery areas;
  • With household members or other people at the address;
  • With nearby neighbors; and
  • With the carrier, when possible.

If the package remains missing, contact us promptly. We will review the available tracking and delivery information and open an inquiry with the carrier or fulfillment provider when appropriate. A delivered scan does not automatically qualify an order for a refund or replacement. If the carrier or fulfillment provider confirms that the package was lost or misdelivered, we will provide a replacement or full refund.

Damaged, Defective, Incorrect, or Incomplete Orders

Please inspect your order promptly upon delivery. Contact us within seven calendar days after the carrier's recorded delivery date if a product arrives damaged, defective, incorrect, or incomplete. The resolution and return process are described in our Return and Refund Policy.

Contact Us

Questions about an order or shipment may be directed to:

MYGORP Supply, operated by MYGORP LLC
9207 Romules Rd.
Abbeville, LA 70510
Email: info@mygorp.com
Phone: (337) 422-4848

Customer-service hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Central Time, excluding holidays.